Shipping Policy

Shipping Policy for USA Customers

Our goal is to offer you the best shipping experience, delivering your orders with the utmost care and responsiveness across the USA.

Time Frame for Order Delivery

Delivery times for orders are divided into two parts:

Processing Time

• Order verification, quality check, and packaging.
• All orders are dispatched from our fulfillment center within 48 hours of order placement.

Shipping Time

• This is the time it takes for items to be shipped from our fulfillment center to your destination.

Shipping Details for USA Customers

• Processing Time: 2-3 business days
• Shipping Time: 5-7 business days
• Shipping Method: Express Shipping
• Shipping Cost: Free shipping on all USA orders

Important Note:

While we strive to meet delivery timelines, external factors like postal conditions may impact shipping times. We are committed to timely delivery and will do our best to meet your expectations.

For any questions, feel free to contact us at info.velpaws@gmail.com or visit VelPaws.com.